Our convenient online prescription ordering service makes managing your regular medications easier than ever. Simply order your repeat prescriptions online and choose to collect from our pharmacy or have them delivered to your door.
Key Benefits
24/7 Online Ordering
Order your prescriptions anytime, from anywhere
Free Collection
Collect from our pharmacy at your convenience
Delivery Available
Free delivery for eligible patients in our local area
How It Works
Register Online
Create your secure account with your NHS number and GP details
Order Your Medications
Select your repeat medications from your prescription list
We Handle the Rest
We'll contact your GP surgery and prepare your prescription
Collection or Delivery
Collect from our pharmacy or have it delivered to your home
Who Can Benefit
This service is suitable for:
- Patients with regular repeat prescriptions
- Those who find it difficult to visit the pharmacy during opening hours
- Carers ordering prescriptions on behalf of patients
- Anyone wanting a more convenient way to manage their medications
What to Expect
Processing Time
Allow 48-72 hours for prescription processing. We'll text you when your prescription is ready.
What You Need
Your NHS number, date of birth, and details of your GP surgery to register.
Pricing
No charge for ordering. Standard NHS prescription charges apply (Wales residents receive free prescriptions)
This includes:
- Online ordering system
- SMS notifications
- Prescription tracking
- Free collection from pharmacy
Frequently Asked Questions
How quickly can I get my prescription?
We aim to have prescriptions ready within 48-72 hours of ordering. Urgent prescriptions should be requested directly from your GP.
Can I order prescriptions for family members?
Yes, you can manage prescriptions for family members with their consent. Each person needs to be registered separately.
What if my prescription has changed?
If your GP has changed your prescription, this will be updated when we collect it from the surgery. We'll contact you if there are any issues.
Is the online service secure?
Yes, our online prescription service uses secure encryption to protect your personal and medical information.
Important Information
This service is for repeat prescriptions only. For new prescriptions or urgent medications, please contact your GP surgery directly.
Prescription Delivery Service
Choose the delivery option that suits you, or collect from the pharmacy free of charge.
Free Collection from the Pharmacy
You are always welcome to collect your prescription from the pharmacy free of charge.
How to Pay
- Cash (in the pharmacy or to the driver)
- Card payment over the phone
- Online payment link